Return&Refund Policy

180-Day Returns & Refunds

You may request a return within 180 days of receiving your order. Before sending any items back, please email service@sliperr.com with your order number and the reason for your request.

For hygiene reasons, products must be unopened, unused, and in their original packaging to qualify for a standard return. This restriction does not apply to claims involving damaged, defective, or incorrect items.

If your order arrives damaged or contains the wrong item, please contact us promptly and include photos so we can help arrange an appropriate replacement or refund.

Once your return has been received and inspected, we will notify you of the outcome. Approved refunds will be issued to your original payment method. Your bank or payment provider may require additional time to post the refund.

Return shipping costs and any refund of original shipping charges will be explained before you proceed. Please do not send your return to the shipping address on the package without contacting us first.

Contact Customer Support

Email: service@sliperr.com

Support hours: Monday–Saturday, 10:00 AM–7:00 PM, U.S. time.

Our customer support team will respond to your inquiry within 24 hours. Some issues may require additional time to resolve.

This policy does not limit any rights you may have under applicable consumer protection laws.